Employee Engagement

In 2018, the B.C. Restaurant & Food Association completed a comprehensive report on restaurant labor shortages. To deal with the growing crisis, they offer the following recommendations:

  • Improve retention through training and development

  • Schedule thoughtfully

  • Know your staff

  • Build a healthy work environment

  • Appeal to today’s employees


Employee engagement is the best available strategy for long-term business success, and it’s the number one responsibility of management. The research is clear: people don't leave bad companies, they leave bad managers. In order to implement engagement and retention strategies, managers must have the tools to communicate effectively with their teams.


Management strategies must be targeted towards the younger generations who make up the bulk of employees. Millennials, born between 1981-1997, make up the largest demographic of the Canadian workforce at 37%. They, along with Generation Z, are the bulk of those entering the restaurant workforce. Practicing management techniques of 10-20 years ago is like teaching children Latin. Times have changed. You can either accept it or become a thing of the past.

This workshop:  

  • Is designed for management teams and leaders who wish to inspire their employees, and create long-term strategies for hiring and retaining the industry’s finest
  • Provides an understanding of what drives Millennials and Gen Z, and how to properly motivate and encourage growth

This workshop is held in tandem with an Employee Engagement Survey for staff members, taken both at the outset of the workshop and six months after.

250-744-0189 | andrew@defineyourleadership.com

Based in Victoria, B.C.


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